Risorse umane

Tasks and Activities

The Divisione risorse umane (Human Resources Division) manages the administrative and financial aspects of the employment relationship with employees and develops management programmes. Specifically, it is responsible for:

• administering the remuneration system, ensuring equity among employees;
• coordinating hires through the management of Recruitment Competitions;
• defining procedures for assessing staff performance and coordinating evaluations;
• formulating and maintaining an efficient personnel policy;
• formulating and implementing medium- to long-term programmes in staff training and organisational planning;
• carrying out the administrative and financial procedures relating to personnel management and monitoring the correct application of the Regolamento organico delle collaboratrici e dei collaboratori della Città di Lugano (ROCCL) and the applicable provisions;
• monitoring developments in, and ensuring the application of, the legal framework governing labour law with regard to remuneration, social-security contributions, taxation, trade-union relations, insurance and pensions;
• engaging, instructing, raising awareness, informing and fostering employees’ constructive participation in matters of safety and health.
   

The Division handles all personnel-related matters; it provides technical support to line managers in the proactive and dynamic management of human resources from both an operational and strategic standpoint. At the same time, it offers advice and support to employees on all issues concerning their employment relationship.

In addition, the Division oversees continuous staff training and constantly enhances the human capital present in the City.

The Division is structured into the following organisational units:

• gestione (management)
• formazione (training)
• amministrazione (stipendi e presenze/assenze) (administration: salaries and attendance/absence)
• politiche retributive e organizzazione (pay policies and organisation)
• progetti e servizi digitali (digital projects and services)
• sicurezza e salute (safety and health)