Neighborhood Police Team

Andrea Gavazzini

Adjutant
in service since 1987

Being a neighborhood officer, to me, means being the public figure who gives people a sense of safety – someone they can confide in and turn to for help if needed. It also means being polite, respectful, and courteous.

I can say “today was a good day” every single day.

I like Lugano in all of its districts.

Christian, Central sector

Sergeant major
in service since 2011
bicycle patrol

A trusted person, a nearby point of reference for residents and shopkeepers, and the district’s watchful presence – that’s what a neighborhood officer is to me: someone who listens, is sociable and kind.

Every time I can truly help a resident, it’s a good day.

My favorite place in Lugano is the pedestrian area in the city center.

Stefano, Eastern sector

Chief sergeant major
in service since 1988

What does it mean to be a neighborhood officer? It means being a point of reference for residents and approaching them with a proactive, kind, and helpful attitude.

When a complicated situation ends well, it’s definitely a great satisfaction.

I like all the districts in my sector equally – from Viganello to Val Colla, passing through Gandria.

Fabrizio, Western sector

Sergeant major
in service since 1984

The key to our work is being close to the residents: showing proactiveness, presence, attention, solidarity, kindness, and the ability to listen.

I find my day fulfilling every time I help solve an issue reported by residents or one I noticed myself while on patrol.

Marco

Sergeant
in service since 1989

Being a neighborhood officer, to me, means being an officer among the people – a friend, a confidant, and someone who helps solve problems. The three main qualities of an officer? Intuition, reflection, and promptness.

It’s always satisfying for me when people greet me in a friendly way. It means everything is going well.

In Barbengo, my favorite place is the center of the village.

Ivan

Sergeant
in service since 1987

A neighborhood officer? Someone who supports residents in many different ways – sometimes just by being there with simple advice. They know how to listen and are available, empathetic, and kind.

My day ends with particular satisfaction when I manage to build a strong interaction with residents and receive positive feedback on my work.

My favorite places in Besso are the public parks Roncaccio and Tassino.

Michel

Sergeant
in service since 1994

Who is the neighborhood officer? First and foremost, the point of contact for the residents of their district and the local antenna of the Police. In three words: attentive, approachable, and sociable.

I can truly say “what a great satisfaction” when I have the chance to anticipate the needs or solve the problems of the residents in my district.

In Brè and Aldesago, I find the cores incredibly picturesque – they’re definitely the places I like the most.

Teodorino

Teodorino (Master sergeant) has recently started service for the City of Lugano.
A section dedicated to him will be added shortly.

Lucio

Sergeant
in service since 1999

Knowing the issues of one’s own district and being available, friendly, and kind – while also calm and thoughtful: that, to me, is what a neighborhood officer is.

Every time I can be of help to a resident, I know I’ve done my job well.

My favorite place in Cadro is the town hall square.

Davide

Senior private
in service since 2013

A neighborhood officer? Someone who takes charge of issues related to residents’ daily lives – a constant, reliable point of contact who is always available, patient, and proactive.

I feel satisfied when I can solve a practical problem linked to the reality of the district.

My favorite place in Cadro is the core.

Theodor

Sergeant
in service since 1994

Among the people, for the people. This sums up, in my opinion, what a neighborhood officer represents: a friend, someone trustworthy, available, kind, and empathetic.

Good days are those when I manage to reassure a resident in difficulty.

Among the places in Carabbia, the one I prefer is the area around the church.

Theodor

Sergeant
in service since 1994

Among the people, for the people. This sums up, in my opinion, what a neighborhood officer represents: a friend, someone trustworthy, available, kind, and empathetic.

Good days are those when I manage to reassure a resident in difficulty.

In Carona, I particularly appreciate the San Grato park.

Michel

Sergeant
in service since 1994

Who is the neighborhood officer? First and foremost, the point of contact for the residents of their district and the local antenna of the Police. In three words: attentive, approachable, and sociable.

I can truly say “what a great satisfaction” when I have the chance to anticipate the needs or solve the problems of the residents in my district.

My favorite place? There are so many pleasant ones, I’d be doing them a disservice by picking just one.

Stefano

Stefano (Corporal) has recently started service for the City of Lugano.
A section dedicated to him will be added shortly.

Christian

Sergeant major
in service since 2011
bicycle patrol

A trusted person, a nearby point of reference for residents and shopkeepers, and the district’s watchful presence – that’s what a neighborhood officer is to me: someone who listens, is sociable and kind.

Every time I can truly help a resident, it’s a good day.

My favorite place in my district is the pedestrian area.

Jonathan

Master sergeant
in service since 2008
bicycle patrol

The key point of reference when it comes to safety in the areas we work in – that’s how I would define the neighborhood officer. It means being available, professional, and polite, but also understanding, decisive, and respectful.

I believe all my days are good ones, because each day is a new opportunity to help someone.

My favorite comic book store is located right in the district where I work.

Massimo

Sergeant
in service since 1990

A neighborhood officer? To me, it means being a point of reference and a source of safety for residents. It requires the ability to listen while showing genuine interest – always with a smile: a smile is a message of goodwill even before a word or gesture is expressed. Your smile brightens the lives of everyone you meet.

It’s a beautiful feeling when I can be helpful, or when someone says “thank you for what you do every day.” It’s even more touching when those words come from young people.

What do I like about my district? Everything – because every place has its own shade of beauty.

Matias

Corporal
in service since 2014

Being available, kind, and a good mediator – the neighborhood officer is a point of reference for residents and works to ensure their safety.

It’s truly a great satisfaction when someone compliments us on our work.

I like my entire district, but my absolute favorite place is Parco Ciani – it’s stunning.

David

Corporal
in service since 2009
bicycle patrol

To me, a neighborhood officer is someone who supports and helps residents by finding solutions to problems with a diplomatic, empathetic, and kind approach. They are a point of reference, a support figure – even a “friend.”

When people who have faced problems thank us for our work, I know it’s been a good day.

In my district, my favorite place is without a doubt the pedestrian area.

Giulia

Senior private
in service since 2017
bicycle patrol

A neighborhood officer? Available, kind, and practical – they provide a community-based service to residents, while promoting a positive image of the police officer. They are a point of reference for issues tied to daily life in the district.

It’s a good day every time our work helps maintain and improve the quality of life in the city center and provides support to those in need.

In my district, my favorite place is Piazzetta Emilio Maraini.

Michele

Sergeant
in service since 1991

Being able to help residents by putting one’s skills to good use, showing competence and collaboration, but also being sociable, proactive, and curious – that’s what a neighborhood officer is to me.

I can say “it was a good day” when I’ve done everything I could to help others or when I’ve left no issue unresolved.

In Cureggia, the place I prefer is the little square.

Michele

Sergeant
in service since 1991

Being able to help residents by putting one’s skills to good use, showing competence and collaboration, but also being sociable, proactive, and curious – that’s what a neighborhood officer is to me.

I can say “it was a good day” when I’ve done everything I could to help others or when I’ve left no issue unresolved.

The places I prefer in Davesco-Soragno are the area around the schools and Ponte di Valle street.

Michel

Sergeant
in service since 1994

Who is the neighborhood officer? First and foremost, the point of contact for the residents of their district and the local antenna of the Police. In three words: attentive, approachable, and sociable.

I can truly say “what a great satisfaction” when I have the chance to anticipate the needs or solve the problems of the residents in my district.

My favorite place in Gandria is its core.

Fabio

Sergeant
in service since 1988

The neighborhood officer, in my view, is the point of contact with residents; someone who listens and takes action for those in need, always with a helpful attitude.

Every time I can help someone, I go home feeling satisfied.

In Loreto, I like the area around the schools.

Giorgio

Sergeant
in service since 1988

Maintaining a privileged channel of communication with residents, while also being an observer and a polite, talkative interlocutor capable of mediation – to me, that’s the definition of a neighborhood officer.

It’s satisfying when one of my reports to other services of the city administration leads to a positive outcome.

Piazza Molino Nuovo is my favorite place in my district.

Reshat

Corporal
in service since 2012

A neighborhood officer? An officer among the people. For me, they are a fundamental point of reference for citizens, someone who must know how to be reassuring and express the awareness and empathy needed to effectively face the challenges and needs of the community.

I feel satisfied when I’m able to contribute and help solve citizens’ problems.

Molino Nuovo is a district that fascinates me, regardless of specific areas. Its features, stories, and multiple perspectives make every corner of it captivating.

Eros

Sergeant
in service since 1990

Being a neighborhood officer, to me, means staying in close contact with residents, listening to their needs and requests, and resolving issues in the best possible way within the district. The key qualities of an officer? Kindness, availability, and flexibility – but one must also be thoughtful, patient, and moderate.

It’s always satisfying when I manage to find an optimal solution to a problem in my district.

The core of Noranco is my favorite place.

Theodor

Sergeant
in service since 1994

Among the people, for the people. This sums up, in my opinion, what a neighborhood officer represents: a friend, someone trustworthy, available, kind, and empathetic.

Good days are those when I manage to reassure a resident in difficulty.

In Pazzallo, the area I prefer is the one around the San Salvatore funicular station.

Tiziano

Master sergeant
in service since 1994

To me, a neighborhood officer is someone who stays close to the people with courtesy, respect, and politeness. They know how to use common sense, communication, and patience.

When someone recognizes my kindness, it’s truly a good day.

In Pregassona, I sometimes prefer the upper part, other times the lower part – but Via Industria always fascinates me for its multicultural character.

Lucio

Sergeant
in service since 1999

Knowing the issues of one’s own district and being available, friendly, and kind – while also calm and thoughtful: that, to me, is what a neighborhood officer is.

Every time I can be of help to a resident, I know I’ve done my job well.

My favorite place in Sonvico is Piazza Grànda.

Davide

Senior private
in service since 2013

A neighborhood officer? Someone who takes charge of issues related to residents’ daily lives – a constant, reliable point of contact who is always available, patient, and proactive.

I feel satisfied when I can solve a practical problem linked to the reality of the district.

The area I appreciate most in Sonvico is its core.

Lucio

Sergeant
in service since 1999

Knowing the issues of one’s own district and being available, friendly, and kind – while also calm and thoughtful: that, to me, is what a neighborhood officer is.

Every time I can be of help to a resident, I know I’ve done my job well.

My favorite place in the valley is the square in front of the former town hall of Cimadera.

Davide

Senior private
in service since 2013

A neighborhood officer? Someone who takes charge of issues related to residents’ daily lives – a constant, reliable point of contact who is always available, patient, and proactive.

I feel satisfied when I can solve a practical problem linked to the reality of the district.

The places I prefer in the area are the various cores.

Andrea

Corporal
in service since 2007

The person close to the residents, their point of reference for any issues that may arise – in my opinion, that’s what a neighborhood officer is. Not just a police officer, but also a mediator between various local institutions and a friend.

When I’m able to help someone in difficulty, I know my day has been meaningful.

Lucio

Sergeant
in service since 1999

Knowing the issues of one’s own district and being available, friendly, and kind – while also calm and thoughtful: that, to me, is what a neighborhood officer is.

Every time I can be of help to a resident, I know I’ve done my job well.

In Villa Luganese, I find the church square particularly fascinating.

Davide

Senior private
in service since 2013

A neighborhood officer? Someone who takes charge of issues related to residents’ daily lives – a constant, reliable point of contact who is always available, patient, and proactive.

I feel satisfied when I can solve a practical problem linked to the reality of the district.

My favorite place in Villa Luganese is the core.

Flavio, Central sector

In service since 2006

I enjoy being out on the streets and anticipating possible problems or difficulties by offering empathy, availability, and a listening ear.

I feel satisfied when, at the end of my shift, I know I’ve done my duty by helping residents.

There isn’t one place I prefer, because I like all the districts where I work.

Claudio, Central Sector

In service since 2010

What I appreciate most about my job is the closeness to people and the area – especially the streets and everyday life. In my view, it’s important to be spontaneous, communicative, and impartial, and to visibly represent a trustworthy figure – a direct contact for citizens and shopkeepers.

Particularly good days are those when I’ve been able to help a citizen, especially by offering an effective and lasting solution.

The city center of Lugano, lit up during the Christmas season, is my favorite place.

Moreno

Sergeant
in service since 1995

What does it mean to be a neighborhood officer? To me, it means being the point of reference and contact between residents and the Police – following the motto “among the people, for the people.” It means being sociable, available, and diplomatic.

It’s definitely a good day when a resident thanks me and acknowledges my actions, reinforcing the human connection and the relationship of trust.

The places I prefer in the Municipality of Melide are the square in front of Swissminiatur, the football field area, the train station area, and the Coop supermarket – all places where people meet most often.

Christian

Corporal
in service since 2014

Open, empathetic, curious, serving the residents through community-based policing, always keeping three words in mind: prevention, proximity, communication. That’s what a neighborhood officer is to me.

It’s a great satisfaction when, following my intervention, I receive positive feedback from the population.

In the Municipality of Muzzano, I find the historic core very pleasant – you can also enjoy a view of the small lake from there.

Vladimiro

Sergeant
in service since 1987

With the people, for the people: that’s my motto. In other words, it means always being available to residents and showing kindness toward them.

Fulfilling my duty is a great satisfaction.

My favorite place is the hill of Sorengo – it’s sunny, offers a 360-degree view over the entire village, and is also a place of worship with its church.