The Sportello Prossimità (Proximity Desk) is a free space for listening, guidance, and information about local services and opportunities available in the area.

Location

The desk is located in the Molino Nuovo district, on the ground floor of Villa Carmine.

Via Trevano 55
6904 Lugano
t. +41 79 561 81 35 (also WhatsApp)
[email protected]

Opening days and hours

  • Tue 1:00 pm – 4:30 pm
  • Thu 2:00 pm – 4:00 pm

Access is free of charge. You may visit the desk freely or book an appointment.
 

By-appointment hours:

  • Tue 12:00 pm – 1:00 pm
  • Thu 4:00 pm – 6:00 pm

Who it is for

All young people between the ages of 12 and 30.

The desk also welcomes parents, relatives, and professionals working with young people.

What you can find at the desk

There are often many useful resources available, but it is not always easy to know where to look or where to start. The space offers listening, counselling, and guidance on different aspects of life, with particular attention to everything the local area offers to young people:

  • Education and work: information about opportunities available in the area
     
  • Free time: guidance towards local cultural, sports, and recreational activities, helping young people make the most of their time outside school or work
     
  • Family and relationships: a neutral space to talk about what matters to each person, with information about psychological support services or family mediation
     
  • Local services: we help young people learn about and access available public and private services, including youth centres, social support desks, free counselling services, volunteering opportunities, municipal projects, and much more

The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.

The original version is the page in Italian.